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Office coordinator

Patient Link

We are looking to recruit extra volunteers to arrange drivers to take patients to medical appointments.

This involves taking messages from patients about their needs, finding a suitable driver available for that drive and linking the two together.

You will have all the information about drivers' potential availability but will need patience if they don't answer your call.

Our office within Willow Green Surgery in East Preston is fairly self-contained and there is only one person working at a time, but reception staff are friendly and helpful and you would be in contact with both the patients and drivers.

The current coordinators are an excellent, supportive team!

What skills do I need?

Good, clear telephone manner, also good hearing, for the answerphone messages!


When do I need to be available?

Morning Afternoon Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Details

Most coordinators only take on one session - about 2 hours - on alternate weeks, so this is not a big commitment. They do, however, shift sessions between themselves to cover holidays, illness etc.

Where does this role take place?

Willow Green Surgery
Station Road
East Preston
Littlehampton
W. Sussex
BN16 3AH

View on Google Maps →

Register your interest
  • Ideal for people interested in
  • Health and Social Care
  • Ideal for people who like
  • Administration and Office
  • Details
  • DBS check required
    No direct contact with users.
  • Equality and Diversity Policy
    Happy to take anyone willing and able to help.
  • Expenses reimbursed
  • Is it fully accessible
    No space for a wheelchair in the office, not suitable for hearing/sight loss due to the nature of the work
  • Ongoing support
  • Suitable for physical or sensory impairment
    Certainly no room for a wheelchair and a person with sight hearing problems would have difficulties
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description
  • Application Process
  • Application Form
  • Informal Discussion
  • Interview
  • References

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